Terms & Conditions

Terms of Service

The rules governing the use of the website and services of Iservices Africa.

1. Purpose

These General Terms of Use ("Terms") govern access to and use of the iservices.africa website, published by Iservices Africa, a consulting and services company in cybersecurity, IT infrastructure, and digital transformation, headquartered on Boulevard de la Victoire, Lomé, Togo. By browsing this site, you accept these Terms without reservation.

2. Description of Services

The site presents the service catalog of Iservices Africa (cybersecurity, audit, CSIRT incident response, managed services, consulting), as well as its training courses, events, and news. Services displayed are offered "on quote": their description on the site is indicative and does not constitute a contractual offer. Any service is subject to an estimate and, where applicable, a separate contract between Iservices Africa and the client.

3. User Account

Account creation requires accurate and up-to-date information. You are responsible for the confidentiality of your credentials and for any activity carried out from your account. Contact us immediately if you suspect unauthorized access.

4. Security Incident Reporting

The incident reporting service (accessible from the CSIRT page) allows anyone to report an information security incident. By submitting a report, you undertake to provide accurate and good-faith information. Any false, abusive, or malicious reporting may be disregarded and, where applicable, reported to the competent authorities. Iservices CSIRT strives to process each report as quickly as possible without guaranteeing a fixed resolution time, as incident severity and complexity vary. A confirmation email with a unique reference number is sent upon receipt.

5. Authorized Use

By using this site, you agree not to:

  • Attempt unauthorized access to systems, accounts, or data that do not belong to you.
  • Disrupt the operation of the site or its infrastructure (attacks, flooding, code injection).
  • Publish misleading, defamatory reviews or content that infringes third-party rights.
  • Use the site for fraudulent purposes or in violation of applicable laws.

6. Intellectual Property

All site content (texts, logos, visuals, architecture) is the property of Iservices Africa or its partners, and is protected by intellectual property law. Any unauthorized reproduction or representation is strictly prohibited.

7. External Links

The site may contain links to third-party websites (partners, official platforms). Iservices Africa is not responsible for the content or privacy practices of these external sites.

8. Limitation of Liability

Iservices Africa makes every effort to ensure the accuracy of published information and site availability, without warranty of uninterrupted service. Iservices Africa cannot be held liable for indirect damages resulting from use of the site.

9. Amendments to Terms

Iservices Africa reserves the right to modify these Terms at any time. The applicable version is the one published on this page with its last updated date.

10. Contact

For any questions regarding these Terms, contact us at contact@iservices.africa or by phone at +228 22 61 77 88.

Last updated: September 2026

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